Junior and Jacuzzi Suite:
Junior Suite is Beachfront it allows max 3 sleeps, Junior Suite with Jacuzzi Suite is Resort View it allows max 2 sleeps.
Grand Residences Riviera Cancun
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 144 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy indoor private spa tubs, and other standard amenities include furnished balconies, sitting areas, and 24-hour room service.

 All inclusive details:-
All-inclusive room rates at Grand Residences Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes:-
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages:-
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment:-
All onsite activities and use of facilities and equipment are included.

Other inclusions:-
Roundtrip airport transfers

Awards and affiliations:-
The property is a member of the Leading Hotels of the World.

Important information
Fees:-
You'll be asked to pay the following charges at the property:
Deposit: MXN 3800.00 per night
We have included all charges provided to us by the property.

Optional extras:-
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know:-
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention:-
This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Policies
Check-in
Check-in from 4:00 PM-midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 25

Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) once per stay, available until July 17, 2021. PCR screenings for COVID-19 are available for a surcharge. Reservations for health screenings are required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property amenities
Internet:-
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Limited onsite parking
Onsite parking is wheelchair accessible
Free 24-hour roundtrip airport shuttle
Airport shuttle on request

Food and drink:-
3 restaurants and 1 coffee shop/café
2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
24-hour room service
Coffee/tea in common area(s)

Things to do:-
24-hour health club
3 outdoor pools
2 outdoor tennis courts
Arcade/game room
Children's pool
Full-service spa
Playground
Spa tub

Family friendly:-
3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's games
Children's pool
Children's toys
DVD player
Free children's club
Free cribs/infant beds
Free supervised childcare/activities
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Microwave
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store

Guest services:-
24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
Spanish

Business services:-
1 meeting room
Business center
Computer station
Conference center (1507 square feet of space)

Outdoors:-
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Terrace

Spa:-
2 treatment rooms
Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Massage - on the beach
Massage/treatment rooms

Accessibility:-
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking

More:-
Beach towels
Couples dining
Designated smoking areas
Room amenities

Bedroom:-
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cribs/infant beds
Pillow menu
Premium bedding

Bathroom:-
Bathrobes
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels

Entertainment:-
47-inch plasma TV
Cable channels
DVD player
iPod dock

Food and drink:-
Champagne service
Espresso maker
Free bottled water
Microwave
Minibar

Outdoor space:-
Furnished balcony

More:-
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Private indoor spa tub
Separate sitting area
Slippers
Soundproofing
Turndown service
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.